I need a lid
Maryolaves
12/3/2019
I LOVE MY CHOPPER, HOWEVER THE LID BROKE...I CAN'T FIND A REPLACEMENT LID.. I Bought a new but I don't like it I need a ... LID FOR 3.5 CUP FOOD CHOPPER (FITS MODEL KFC3511)
Originally posted on Kitchenaid.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Everyone Update please
Goldfinch
11/25/2019
So I was going to buy this chopper, until I read these reviews about the lid breaking so quickly and easily. 1. No one should have to replace a lid after a few months or even a few years of use unless it broke due to neglect or an accident,. 2. Consumers expect more from KitchenAid, it's a brand we've trusted for decades, so to see so many folks having complaints abt a product is truly disappointing. 3. I'm guessing that lots of folks here are out of luck, as their warranties have expired, so I wld really love to know how the company has resolved this problem for the folks below.
KitchenAid, please provide a solution, and is your engineering team fixing this flaw?
Originally posted on Kitchenaid.com
No, I do not recommend this product
Love my chopper but lid broke
Sunshine2954
11/25/2019
my chopper worked great until the lid broke. I would like to get a new lid or chopper to replace it but it is out of stock.Model KFC3511. I love my Kitchen Aid products. Is the lid going to be available soon?
Originally posted on Kitchenaid.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid = Major design flaw
RobinS
11/10/2019
I bought the 3.5 cup food chopper a couple of years ago, and one of the lid screws broke after a couple of weeks. It didn't prevent me from using the processor, so I didn't take the product back nor did I contact Kitchenaid. The remaining screw finally bit the dust several months ago, and I can no longer use the processor. Although the processor chops well - I can't give it a good performance or value rating if the easily breaks and renders the appliance unusable, and I'm left to purchase a replacement lid that presumably has the same design flaws. It looks like I'm not alone in my experience with the flawed lid design. I like Kitchenaid as a brand, just super disappointed in the quality of this product.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Falls Apart
Christymt
9/24/2019
This lid has a design flaw that results in the interior screws coming out and the lid falling apart into 2 pieces. I am doubly disappointed that after contacting Kitchenaid about a replacement I received no response after a full week.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Design
Easeofuse
Features
Innovation
Performance
Quality
Value
great little chopper - except the lid broke
verena
7/8/2019
I own several kitchenaid appliances and was hoping I'd love this one too. It worked fine for a while, until the lid came apart while I was handwashing it. I tried to put it back together; no luck.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Love this device
Kzking
6/12/2019
I have had this for a few years. I have babied the lid, hand washed it and today it finally broke where the black part screws into the plastic. I would love a replacement lid but not sure when or if it will be available. If I have to buy new will go with a product with better quality lid.
Originally posted on Kitchenaid.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Terrible lid
need a another lid
5/5/2019
Come on Kitchen Aid, this is the second lid that has broken on me. And now I see it's out of stock.....probably because it has broken for everyone else too. A really terrible design on this lid. Th chopper works great though, but not worth the hassle of replacing the lid on a yearly basis.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Design
Easeofuse
Features
Innovation
Performance
Quality
Value
Cheap lid that breaks easily w/o replacement.
AnneliesB
4/23/2019
I thought I was the only person to have this problem but coming to Kitchenaid's homepage and seeing replacement lids are out of stock and all the terrible reviews made me realize Im clearly not the first one to have this problem. The lid is utter cheap junk, broke within a few months of use. I haven't been able to find a replacement on amazon or Kitchenaids website. DON'T WASTE YOUR MONEY!!!!
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid is a disaster
Inna
4/3/2019
Chopper is great, but lid broke after about 10 uses. I see this is common problem. Please, re-stock this part as soon as possible.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Broken Lid
NancyM24
4/3/2019
I am so disappointed because the lid to my Food Chopper is broken and now I find that I can't even replace it because the lid is Out of Stock. I loved this food chopper and didn't really want to buy a new one. I only wanted to replace the broken part.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Poor lid quality
Tinkie
3/27/2019
I loved my little chopper until the lid broke shortly after I purchased it. Why is it so hard to purchase a replacement lid? Please let me know when they are available.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid problem once again
karina95
3/27/2019
I have had this product for not that long and worked perfectly fine always. I usually care for it by drying it by hand and storing it right away after wash. Nevertheless, this one time I set it on the drying rack and the lid broke with just the pressure of a pan over it. At first I wasn't sure it was broken because I couldn't believe a known brand product would be so flimsy, but after trying to figure out how to re-attach I realize it was broken. Seriously, I thought. After my disbelief in how I broke the lid, I came to seek solutions by buying another one and turns out they are out of stock. I get it, the product has since changed, but with a brand like kitchen aid you buy appliances thinking they will last some years given the renown name of the brand, but this time I have to say I am fairly disappointed. I don't seem to find any solution and not sure I would go with this brand for food processors in the future (as I now need to replace mine) if this is the way it is going to be.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Need a new lid...cant find anywhere
K.r.b.
3/16/2019
So apparently having the same problem as many, my lid broke and now I cant find a replacement. Will these be back in stock soon. I have always tried to buy kitchen aid products as the quality has usually been there, but I do t want to spend another 50+/- $ on a new one. Please help!
Originally posted on Kitchenaid.com
No, I do not recommend this product
Design
Easeofuse
Quality
Value
Another dead lid
Jules K
2/28/2019
Lid fell apart and replacement remains out of stock or 41$ on amazon. Lightly used and this is a kitchen aid product? Extremely disappointed.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
It's sad I loved my food processor until...
Patty Lee
2/20/2019
It broke. KA says it's out of stock, in other words, it can't be replaced. Amazon charges $49.00 for it. So we have no other choice but to but a new one and that's sad! KA, and think everyone would agree, should send a FREE replacement because the lid does not hold up or was defective
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid is broken
shelley1365
2/19/2019
I use my food chopper all the time and was very happy with it until the lid broke. Apparently, this is quite common. Very disappointed
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid is very poorly made
Bigshirl
2/9/2019
But this lid is not worth the price.. Hand washed never dishwasher and the lid has broken again for the second time... always loved KitchenAid but the quality of this chopper mainly the lid should have been better
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Another machine - same story!
Steve from Melbourne
1/31/2019
A fantastic machine but the lid wins no engineering awards. Unless of course there are awards for designing a machine with a limited lifespan. One tiny black piece of plastic has broken off inside one of the springs and rendered the machine useless. And I can see from this website that there are no replacement parts. Just landfill now.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Broken lid! No replacement available
Msjjo
1/20/2019
Great chopper EXCEPT like everyone else, the kid broke & a replacement is not available. Why aren't replacements available & will they become available?
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Replacement hard to find
Lib2
1/15/2019
I've had this food processor for about 7 years and have always liked it. Today though, the lid fell out of the cabinet and broke. Understandably since it hit a granite countertop. That's not my complaint. My complaint is that this lid that is shown retails for $7.99 which I think is a fair price considering the whole processor cost me under $50. This one is "out of stock", however, when I searched on this website for this particular lid, I found it on another page and it's $31 AND in stock!! How can this be? I'm hoping the $31 lid is vastly improved over the original one for it to be at least half of the cost of an entire processor!!
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
lid fell apart
bars
1/15/2019
I really ;ill this chopper. The lid just fell apart. Did not fall. Tried in vain to put it back together.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Performance
Quality
Soundlevels
Value
Lid design is not good
Andre
1/6/2019
Chopper worked great initially and seems to be mechanically durable, until the one the chop side of the lid stopped working then eventually the puree side. It appears the entire lid is plastic and not durable at all. Would recommend.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
The Lid Ruins Everything
CHRISTOPHER A
1/4/2019
So, the snazzy fire engine red makes this little Tazmanian Devil the perfect go-to item in my kitchen and it is used frequently enough to get a prized showcase display on my kitchen baking rack. I used it for everything! Onions, changing the texture of meats, blending! The horrible part is the lid! I went to use it one day and it fell apart in my hands. Not willing to part with my kitchen staple, I got online and ordered a new one paying the ridiculous shipping and handling fee and the high price for the flimsy piece of plastic. I used this item for about 6 more months and the second lid also fell apart. My brother tried to glue it back together, but knowing this was only a temporary fix, I got online to ensure another lid would be en route by ordering it only to find it is OUT OF STOCK! Then I tabbed down to read the reviews to determine that everyone says the same thing about this chopper. Great Chopper, Lid issues emminent! DO NOT BUY!!!!
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great chopper, but Kitchenaid cheaped out on the l
SydneyK
12/28/2018
This is my SECOND Kitchenaid chopper - both broke because of the same problem., the poor design of the lids. I am usually brand loyal to Kitchenaid, but this is a huge disappointment. The least they could do is keep these lids in stock and GIVE THEM TO US FOR FREE, since we all seem to be having the same problem!
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Terrible lid design
mah1
12/22/2018
I've had this chopper for about a year and I really liked it, however, the lid design is not robust and apparently there are no replacement parts available and it doesn't look like there will be in the near future. My only option is to buy a new chopper....it will not be a KitchenAid. I hate the thought that I will have to throw away a perfectly good chopper because I can't get a replacement lid. No wonder garbage dumps are overflowing in this country!
Originally posted on Kitchenaid.com
No, I do not recommend this product
Love the chopper but the lid broke!
DianePaul
12/13/2018
We've had this chopper for a while but the lid cracked and I can't find a reasonably price lid anywhere. Are the replacement lids going to be available again anytime soon? The lid we had was taped up because it cracked soon after the purchase but it still worked, this time it won't work.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Poor Design!
KevinT
12/11/2018
I really like the blender but the lid is poorly designed! I have had two break just from regular use, and I'm don't use the chopper that often.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Poorly designed lid
TwirlyGirly
12/6/2018
Bought this in December 2014 and have used it daily ever since. A couple of years ago I was cleaning the bowl/blade/lid in the sink (I never, ever wash it in the dishwasher) and the lid slipped out of my hands and dropped into the sink. It fell apart and one of the springs went down the drain. I ordered a new lid. This morning I was reassembling the bowl/blade/lid and accidentally dropped the lid on the floor. It fell apart. I thought I would be okay this time because I have all the parts, but no. Even though I've reassembled it correctly, it won't stay together! So now I'm stuck with an appliance that while it *looks* brand new (and has performed perfectly for years, save the poorly designed lid), it can't be used - nor can I purchase a replacement part at a reasonable price here or elsewhere. Compare this to the other KA appliances I own (mixer/Precise Heat Mixing Bowl/blender) and the quality of this is very poor.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lovely Chopper, Awful Lid!
Gussiecat
11/12/2018
Well, you can probably guess why I'm here . . . Same problem as the other reviewers. The chopper itself works beautifully--I love it! But now I can't use it because the lid fell to pieces. I can kind of balance them in a way that will make it usable, but using two-stage epoxy didn't do a thing to put it together again. Will be contacting the company for a replacement.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid broke like everyone else
LBMom
11/12/2018
I was happy with the product's performance other than the lids. One side broke early on but was still able to use the other side at least. Now both are broken and you're out of replacement lids :P Hate having to toss a product that otherwise works
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Innovation
Performance
Quality
Soundlevels
Value
Need areplacement lid
Buddysister1
11/12/2018
I LOVE MY CHOPPER, HOWEVER THE LID BROKE...I CAN'T FIND A REPLACEMENT LID..
AM I HSVE TO BE GOING TO HSVE .TO BUY A NEW IVE?? ...I'TS ONLY 10 MONTHS OLD AND I ONLY USED ABOUT A DOZEN TIMES??
LID FOR 3.5 CUP FOOD CHOPPER (FITS MODEL KFC3511)
Originally posted on Kitchenaid.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
l love it , but the LID very is fragile :(
Fernanda
11/4/2018
l love my kitcheanaid chopper, l use it often, it's easy to use, but the lid was easily broken and l cannot find anywhere to buy it in CANADA... for that reason l am very disappointed... l don't want to throw it away and buy a new one, please help!
Originally posted on Kitchenaid.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Impossible to clean, collects food
ajeffery
11/2/2018
Food gets under the buttons on the lid and molds. I have yet to find a good way to clean.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Awful!
Sue08
11/2/2018
I too have a broken lid and the kitchen aid web site is out of stock. I am tired of buying disposable appliances and I will NOT be buying a kitchen aid one again.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great except lid broke
Sadlyprocessorbroke
11/1/2018
I really enjoy using this processor but my lid broke and I can't find a replacement part which seems to be a common problem. I am really disappointed because I don't want to buy a new processor as the rest is in good shape
Originally posted on Kitchenaid.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid Broke - like everyone else reviewing here
OysterBay Biker
10/23/2018
Like evryone else revieiwing here, the lid to what "once" was a terrific small food processor has broken. I'm at this site looking for a replacement and I see that KitchenAid is out of stock. I guess I own one more disposable electronic product. Shame!
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Poor design
Monticello
10/15/2018
As reported by other customers, I also purchased a KFC3511 Food Chopper less than 4 months ago and the lid mechanism has disintegrated.
I have Kitchen Aide a) Artisan mixer and b) food processor with which I am most satisfied but this device is causing me to rethink my brand loyalty.
Design seems adequate, quality and manufacturing execution extremely poor and disappointing.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
The Lid Broke
Island_dweller
10/1/2018
This is my second 3.5 cup chopper. The previous generation no longer worked and I bought a KFC3511. It worked very well until the other day when the lid came apart. It hasn't been dropped. It has been hand washed. I agree with other users that the lid is a design flaw. I have ordered a new lid, and hope it lasts for awhile. The chopper performs well, so I keep trying.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great chopper; terrible lid
umcam256
8/1/2018
I loved my mini food chopper! I use it all the time. That is until the lid broke tonight. As many have mentioned the black piece of plastic popped off, breaking apart the 2 springs and 3 plastic "screws." I hate to throw this out and add more plastic to the landfill but there is no way to fix the lid as far as I can tell.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Broken lid
Waigoren
5/29/2018
Great chopper but very poor lid design.
This lid is made up of 5 plastic components, 3 screws and two springs. The posts that the screws are attached to, all broke off leaving this product useless.
I managed to fix it by hot gluing what I call the hinge saddle directly to the main clear lid piece. It is located under the black button pieces. Be sure to get the black rocker piece oriented upright like a teeter totter. The black 'puree' and 'chop' pieces will then snap back into place and its ready to go.
Such a poor design for what is really a great chopper.
I hope that this helps you fix it and not toss it into the bin.
KitchenAid, if this has not already been addressed, perhaps the 66 other people that also had issues with this will encourage you to do so!
Originally posted on Kitchenaid.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Poor lid design
Tui60
5/14/2018
I loved this chopper until the lid fell apart in my hand and I couldn't fix it. Now it is worthless! Had less Han a year.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Performance
Quality
Value
Great chopper, but terrible lid.
MiserableGourmet
4/6/2018
I'm glad to see if not there only one who has issues with the quality of this lid. I bought a KitchenAid brand chopper, which was more than twice the price of the value brand in the store, expecting it to last longer and be better quality. It wasn't.
I recently purchased the newer model of this chopper and KA has improved the design of the lid. Hopefully it lasts longer than this previous version.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Bad lid
HeatherJ
4/6/2018
The machine works great!!! The problem is the lid water gets in and you can't get it out along with food. No way to take apart to clean it. The bowl also gets water and food inside where the lid buttons connect. At least it has a screw and can take it apart to clean. I can't use something that gets moldy and no way to clean. I have even socked the lid in bleach water. But can't get it clean.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Broken Lid
ScottGardner
3/28/2018
Bought this product 5 days ago, i also dropped the lid but only from height of chopper to to counter (20cm) and the side of the lid cracked and broke. lid is half the cost of the unit. better to buy a cheaper brand
Originally posted on Kitchenaid.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Broken lid
An Drew
1/15/2018
I accidently dropped the lid and it broke. The replacement part was as expensive as the machine, plus a courier fee... No effort to retain the customer by delivery en route to a retailer.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid for small processor
Jan@ yahoo.
1/8/2018
Lid should be made of something of stronger material broke very easy !! Need to make it easier to reorder parts !! Been waiting since before Thanksgiving for this to be in stock now I can't order it it keeps redirecting me the reorder page !!
Originally posted on Kitchenaid.com
No, I do not recommend this product
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lid Broke
Markj
1/3/2018
My wife and I received this for our wedding. It worked well for about a year until, as most everyone has found, the lid broke.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
So disappointed
Annieg78
12/28/2017
This has been my favorite kitchen appliance until the lid broke. Seems to be a trend with this product. Now it's rendered useless as there are no replacement lids available. I used to purchase cheaper mini choppers which never lasted long, so I upgraded to this based on the you-get-what-you-paid-for premise. Yet now again I find myself in the same predicament-a broken chopper needing to be replaced-except this time I'm out more money because I paid for a trusted brand that didn't match up to the reputation.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Poor Lid Design
Katco
12/22/2017
The machine itself is a good product. Blade stays sharp, strong enough motor for most jobs, but the lid is of poor design and cheap quality. Need a replacement lid and it shows out of stock. Please help.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
